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KW in workshop

Terms & Conditions:

My usual terms are 50% deposit, balance due upon delivery. Upon receiving your credit card info, I will review the order and charge the deposit amount accordingly. All orders are 100% guaranteed; if you are not happy in any way with your garment, please contact me at kristamwest@gmail.com and I will adjust, fine-tune, or replace the garment until you are completely satisfied.

How is my order made?

Once we receive your order through the website or via phone or email, I gather together all of the supplies (brocade, buttons, crosses, galloon, etc.) and order anything I don't have in stock. When I have all of the supplies, I make the initial tailoring calculations based upon the measurements you have provided and then cut out your garments, adapting to the particular fabric you've chosen and incorporating any special instructions. After the garments are tailored and cut, one of my trusted seamstresses who are specially trained to my high standards (two of whom are my daughters) then does the finish sewing work. Upon completion of the sewing work, I check the garments and then ship them out to you. The whole process takes about 1-6 weeks, depending on what you've ordered.

Frequently Asked Questions